The Nigerian bookmaker’s desktop and mobile versions are both very user-friendly. The desktop version can be a bit overwhelming with a lot of information thrown at the user. Eventually, you start finding your way around.
It can be daunting if you’re unfamiliar with sportsbooks. Other than that, there is nothing too complicated about it, just a lot of details to keep your eye on.
Most people say the mobile version is easier to navigate. Everything you need is a tab away. Live chat will help you solve any issue if you get stuck or confused.
Still, if you have any problems and don’t want to use live chat, the bookmaker has other customer service channels too. They even have a physical office in Lagos, which is said to be open 24/7.
Betking has a WhatsApp contact to speed up communication between customers and support staff. For now, support is only available in English.
To recap, the following channels are available to contact customer service:
- Whatsapp: 09014777247;
- Betking call center: 01-2777247
- Live chat
- Email support: cs@betking.com
- Facebook: @betkingng;
- Betking Twitter support: @betkingng, @betkinghelp;
- Instagram: @betkingng;
