What is Mozzartbet’s Nigeria customer support phone number?

Bottom Line: Mozzartbet Nigeria’s customer support phone number is 02013 466 998. This line provides direct access to customer service representatives who can assist with account issues, betting inquiries, deposits, withdrawals, and technical support.

Official Customer Support Contact Information

Mozzartbet Nigeria operates under Mozzartbet Services Limited, a company registered with the Nigerian company registration number 1672397. The primary customer support channels include:

Phone Support: 02013 466 998
Email Support: help@mozzartbet.ng
Website Help Center: http://help.mozzartbet.ng

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When to Contact Mozzartbet Customer Support

Nigerian bettors should contact Mozzartbet customer support for various reasons, including:

  • Account-related issues such as login problems, password resets, or account verification
  • Deposit and withdrawal inquiries regarding payment methods, transaction delays, or failed transfers
  • Betting disputes concerning odds calculations, settlement issues, or bonus complications
  • Technical problems with the website, mobile app, or platform functionality
  • General inquiries about betting rules, promotions, or available markets

Alternative Contact Methods

While the phone number remains the primary contact method, Mozzartbet Nigeria offers several alternative ways to reach customer support:

Email Communication: The email support option at help@mozzartbet.ng is ideal for detailed inquiries that require documentation or when phone support isn’t immediately available. Email support allows customers to explain complex issues thoroughly and attach relevant screenshots or documents.

Online Help Center: The dedicated help center at http://help.mozzartbet.ng provides self-service options for common questions and issues. This resource includes frequently asked questions, betting guides, and troubleshooting steps for common problems.

Physical Office Location: For customers who prefer face-to-face interaction, Mozzartbet maintains a registered address at Shop 57A/58A, NTA Complex, Agodi Gate, Ibadan, Oyo State. This location can be particularly helpful for resolving complex matters that require direct consultation.

Best Practices for Contacting Support

To ensure efficient resolution of your inquiries, consider these tips when contacting Mozzartbet Nigeria customer support:

Prepare Your Information: Have your account details, transaction IDs, and relevant screenshots ready before calling. This preparation helps support agents locate your account quickly and understand your issue better.

Be Clear and Specific: Clearly explain your problem or question, providing necessary details about when the issue occurred and what actions you’ve already attempted.

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Document Your Communication: Keep records of your interactions with customer support, including reference numbers, agent names, and resolution timelines for future reference.

Response Times and Service Quality

Mozzartbet Nigeria strives to maintain responsive customer service across all communication channels. Phone support typically provides immediate assistance during business hours, while email responses may take longer but offer more detailed solutions for complex issues.

The company operates under license number 0001091, issued by the National Lottery Regulatory Commission (NLRC) on June 13, 2023, ensuring that customer service standards align with Nigerian regulatory requirements.

Additional Support Resources

Beyond direct customer support, Mozzartbet Nigeria provides several self-help resources:

Mobile App Support: The Mozzartbet mobile application includes built-in help features and frequently asked questions that can resolve common issues without requiring direct contact with support staff.

Social Media Presence: Mozzartbet maintains active social media accounts where customers can find updates, promotions, and sometimes receive quick responses to general inquiries.

Responsible Gaming Support: The platform emphasizes responsible gambling and provides resources for customers who need assistance with gambling-related concerns.

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Conclusion

The Mozzartbet Nigeria customer support phone number 02013 466 998 serves as the primary gateway for customers seeking assistance with their betting experience. Combined with email support, online resources, and physical office access, Nigerian bettors have multiple channels to resolve issues and get answers to their questions. Whether dealing with account problems, payment inquiries, or technical difficulties, the c

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